I just bought a Dell 13z 5323 notebook running Windows 8, and connected an HDMI cable to a Panasonic TV, only to find that nothing is shown on the TV. I know for a fact that both the cable and the TV work (the HDMI output works with another notebook).

The graphic card is Intel HD 4000, and according to Dell's website, it is up to date.

When I plug in the HDMI cable, the notebook's screen flickers and then goes back to normal. The TV is shown as a recognized device, but nothing appears on the TV.

Thanks in advance.

  • Which OS is in question? If Windows, after you plug it in, does the TV show in the Display Properties? Can/have you enabled it in there? – Ƭᴇcʜιᴇ007 Feb 25 '14 at 21:21
  • @techie007, please read updated post. Thanks – Maria Ines Parnisari Feb 25 '14 at 21:23
  • "The TV is shown as a recognized device" - Where are you seeing this? Again, does it showing eh Display Properties, and can/have you enabled the display in said Display Properties? – Ƭᴇcʜιᴇ007 Feb 25 '14 at 21:25
  • @techie007, it appears under "Devices and Printers", and also when I go to "set up computer to use multiple monitors". – Maria Ines Parnisari Feb 25 '14 at 21:26
  • Does it show up in Control Panel\Appearance and Personalization\Display\Screen Resolution? Can/have you enabled the display in there? – Ƭᴇcʜιᴇ007 Feb 25 '14 at 21:35

Ok, apparently it was an issue with the TV, because I tried with another and it worked. Anyway, Dell recommended downloading this BIOS driver update, which I haven't tried.


** I had the same issue with the same DELL which I just bought a week ago. I successfully downloaded the link provided by DELL - and behold,it works like a charm. There was NO need to change screen resolution,etc.etc. I can watch now anything using my HDMI cable.Thanks a million for the download link. I would probably never knew if I wouldn't find this specific information. Thanks SO much!!**

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.