I have been trying to find the cause of a computer freezing issue for the past few days. My computer freezes completely, and doesn't come out of it no matter how long I wait. I have run many hardware and software tests:
I'm running Windows 7 home premium on a Acer Aspire X1420.
I have a non-stock video card. Club AMD Radeon HD 5450 (For slim workstations)
- chkdsk on hard drive
- memory tests
- virus and maleware scans
- OS integrity tests
- Drivers are up to date
- Windows updates are up to date
- checked Event viewer for info on crash (there's nothing)
SO! I finally found a way to reproduce the problem. For some reason, when I try to install Skype, it freezes during the installer. It still freezes other times, but at least I have something I can trigger it with.
I'm wondering if there is any debugging, or logging tools that I can use to help me find out what exactly is going wrong when it crashes? I hope to run a logger / debugger during the install of Skype, and find out what happens to Windows when it crashes.