I have a desktop running Windows 7 Professional 64-bit that is connected to the internet but will not open a webpage in any browser. I can ping websites and even remote in to the pc via the internet but when I try to browse the internet or update software it appears not to be connected. I have researched several places and have try numerous things but my problem still persists. Any help on the issue will be greatly appreciated.

  • What have you researched? – Alex McKenzie Mar 26 '14 at 21:25
  • In my research I have taken the following steps to solve the issue: - reset winsock - uninstall and reinstall network driver - Malwarebytes Scan - program will not connect to update server - Hitman Pro Kickstart Scan - Pc connected to Internet to run the program but after the program ran and a reboot the PC still will not let me browse the web. – MikeIT Mar 27 '14 at 13:04
  • Can you ping? Can you access the router admin? – SPRBRN Mar 28 '14 at 10:25

Can you access a webpage by entering its IP address into the browser? Try (superuser.com). If this works, you are either not connected to a DNS Server or it is down. Check the router settings for DNS servers. If there is no entry, put in (Google's DNS) and try again.

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