I'm facing the following problem with skype : despite being online, seeing my contacts online and being able to chat with them, I can't call them and they can't call me either. When someone tries, it rings forever. However, when I log out and log in again, all the missed calls suddenly appear. It still doesn't solve the problem, though.
Until recently, this problem was limited to a few contact. In order to solve it, I followed the steps described here:
1. Please stop any and all running Skype Client programs on your system. 2. Using your Windows Control Panel Add/Remove Programs uninstall Skype, when prompted to save your history, choose yes. 3. Using Windows File Explorer ("What you use to view files with") do: %appdata%\skype If you find a file called shared.xml right click on it and choose delete. 4. If you see a folder for the Skype name in question, click on it, if you see a file called Config.xml right click on it and choose delete. 5. Using the Windows file Explorer enter: %programfiles% Right click on the Skype folder and choose delete. 6. Reinstall skype
As a consequence, I can't call contacts I could before reinstalling.
A strange thing is that video calls work, even when I cut the video after the connection is established.
From what I saw from my researchs, it's a common problem. Is there a known solution ?
Additionnal informations : I'm using skype 126.96.36.199 on windows 8.1.