i have a strange problem. When i want to change the power plan on my laptop from High performance to Balanced, Windows freezes and i get bsod. The power plan settings are all default.
Laptop specs:
- Intel Core i3 330M/350M
- Intel® HM55 Express Chipset
- DDR3 1066 MHz SDRAM 8GB
- ATI Mobility™ Radeon HD5730 1GB DDR3 VRAM
- Intel SSD330 128gb
- Windows 7 Home premium
I've searched the internets but couldnt find a similar issue. BSOD first started when i installed this SSD and stopped when i've updated the chipset controller driver then started again yesterday when i wanted to change the power settings plan.Minidump file here.
Any help with this weird issue appriciated, thanks.
Edit:
- i've ran Memory diagnostic tool,
- Intel SSD diagnostics
- and updated the firmware to 3.2.1.
Non of these steps worked or shown signs of errors - but still got BSOD when changing power plan settings.
After analizing the dump file via osronline.com here is Dump Header Information:
DUMP_HEADER64:
MajorVersion 0000000f
MinorVersion 00001db1
KdSecondaryVersion 00000000
DirectoryTableBase 00000001
e33ef000
PfnDataBase fffff800
03310278
PsLoadedModuleList fffff800032a6890
PsActiveProcessHead fffff800
03288590
MachineImageType 00008664
NumberProcessors 00000004
BugCheckCode 000000f4
BugCheckParameter1 0000000000000003
BugCheckParameter2 fffffa80
08661b30
BugCheckParameter3 fffffa8008661e10
BugCheckParameter4 fffff800
033de270
KdDebuggerDataBlock fffff800`032520a0
ProductType 00000001
SuiteMask 00000310
WriterStatus 00000000
MiniDumpFields 00000cff
TRIAGE_DUMP64:
ServicePackBuild 00000100
SizeOfDump 00040000
ValidOffset 0003fffc
ContextOffset 00000348
ExceptionOffset 00000f00
MmOffset 00002080
UnloadedDriversOffset 000020d0
PrcbOffset 00002260
ProcessOffset 00006f60
ThreadOffset 00007430
CallStackOffset 000078d8
SizeOfCallStack 00000cc8
DriverListOffset 000088e0
DriverCount 0000009a
StringPoolOffset 0000df80
StringPoolSize 000033c0
BrokenDriverOffset 00000000
TriageOptions ffffffff
TopOfStack fffff88003c3c0e8
BStoreOffset 00000000
SizeOfBStore 00000000
LimitOfBStore 00000000
00000000
DebuggerDataOffset 000085a0
DebuggerDataSize 00000340
DataBlocksOffset 00011340
DataBlocksCount 00000013
fffff800032a6ce0 - fffff800
032a6d7b at offset 00011470
fffff8000328eb48 - fffff800
0328eb4b at offset 0001150c
fffff8000328eb44 - fffff800
0328eb47 at offset 00011510
fffff80003217880 - fffff800
0321797f at offset 00011514
fffffa8008661000 - fffffa80
08661fff at offset 00011614
fffff800033de000 - fffff800
033defff at offset 00012614
fffff800032dd600 - fffff800
032dd603 at offset 00013614
fffff800032dd200 - fffff800
032dd28f at offset 00013618
fffff8000331007c - fffff800
0331007f at offset 000136a8
fffff80003310068 - fffff800
0331006b at offset 000136ac
fffffa8006c69660 - fffffa80
06c69847 at offset 000136b0
fffffa8009571000 - fffffa80
09571767 at offset 00013898
fffff8000327a280 - fffff800
0327a287 at offset 00014000
fffff8000327a288 - fffff800
0327a28f at offset 00014008
fffffa8006d1c000 - fffffa80
06d1c11f at offset 00014010
fffff8000327a290 - fffff800
0327a297 at offset 00014130
fffff8000327a298 - fffff800
0327a29f at offset 00014138
fffff88003c3c000 - fffff880
03c3cfff at offset 00014140
fffff800030d8000 - fffff800
030d8fff at offset 00015140
Max offset 16140, 2d4f0 from end of file
-- Solution --
Provided by Vinayak: After installing the Intel Rapid storage Technology from MajorGeeks, i didn't experience a BSOD since, thank you :)