I have a problem that I can't get rid off. This morning I've turned on computer, didn't pay attention if the splash screen of motherboard is on the screen.
Computer started to have a black screen and produce a series of 'tick' sounds (just like when you hit the 'restart' button, it makes that tiny mechanical tick), a windows 8.1 loading screen occurred and a couple of ticks happened again.
Then suddenly all computer shut down. No reboot, no crash report, no anything, just straight to shutdown. I stood all stunned looking at my PC and the screen. I decided to boot it once again. Again the same old tick sounds 'fired' up in a machine gun fashion.
This time, however, the system booted to the user screen where a user needs to input their password to access the desktop. I was surprised in seeing that the password field was already filled with two lines of characters (dunno which ones exactly as they are represented as dots for security reasons).
When I've entered the password, I failed to log in a couple of times (I noticed later that sometimes upon writing, computer decides to duplicate character a couple of times which probably caused issues with logging in). After I logged in, windows informed me that computer had a serious crash and asked me to send two system files to Microsoft. I agreed.
I've noticed that 1 number doesn't work unless Num Lock is pressed as well as A letter doesn't work unless Caps Lock is turned on or left Shift button is pressed instead of right one. Other characters seem to work fine. In general, there's no performance drop upon logging in.
I also noticed that sometimes the hard drive 'thinks' for a really long time(for example if I'm switching/closing single tabs in Google Chrome browser). Also, once today my computer went into sleep mode and upon waking up I couldn't go to the tiles screen. Clicking on windows icon in left down corner didn't work.
Here's the decoded minidump file decoded that I took from the Windows folder:
Here it is decoded:
Instant Online Crash Analysis, brought to you by OSR Open Systems Resources, Inc. Show DivPrimary Analysis Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (http://www.osr.com) Online Crash Dump Analysis Service See http://www.osronline.com for more information Windows 8 Kernel Version 9600 MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 9600.17041.amd64fre.winblue_gdr.140305-1710 Machine Name: Kernel base = 0xfffff803`4b280000 PsLoadedModuleList = 0xfffff803`4b54a2d0 Debug session time: Mon May 19 21:50:24.828 2014 (UTC - 4:00) System Uptime: 1 days 14:41:46.524 ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* HAL_INITIALIZATION_FAILED (5c) Arguments: Arg1: 0000000000002001 Arg2: 0000000000000003 Arg3: 0000000000000004 Arg4: ffffffffffd01398 Debugging Details: ------------------ TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT BUGCHECK_STR: 0x5C CURRENT_IRQL: f LAST_CONTROL_TRANSFER: from fffff8034b268eab to fffff8034b3d3fa0 STACK_TEXT: nt!KeBugCheckEx hal!HalpInterruptReinitialize+0x2d0f hal!HalpAcpiPostSleep+0x136 hal!HaliAcpiSleep+0x2ba nt!PopHandleNextState+0x128 nt!PopIssueNextState+0x1f nt!PopInvokeSystemStateHandler+0x2a1 nt!PopEndMirroring+0xd2 nt!MmDuplicateMemory+0x7c1 nt!PopTransitionToSleep+0x103 nt!PspSystemThreadStartup+0x58 nt!KiStartSystemThread+0x16 STACK_COMMAND: kb FOLLOWUP_IP: nt!PopHandleNextState+128 fffff803`4b5e935c 8be8 mov ebp,eax SYMBOL_STACK_INDEX: 4 SYMBOL_NAME: nt!PopHandleNextState+128 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 5318053f FAILURE_BUCKET_ID: X64_0x5C_HAL_FAILED_TO_RESTART_PROCESSOR_AFTER_SLEEP_nt!PopHandleNextState+128 BUCKET_ID: X64_0x5C_HAL_FAILED_TO_RESTART_PROCESSOR_AFTER_SLEEP_nt!PopHandleNextState+128 Followup: MachineOwner --------- This free analysis is provided by OSR Open Systems Resources, Inc. Want a deeper understanding of crash dump analysis? Check out our Windows Kernel Debugging and Crash Dump Analysis Seminar (opens in new tab/window) Show DivCrash Code Links Show DivLoaded Module List Show DivRaw Stack Contents Show DivDump Header Information Show DivStrings
The problem still occurs each time I reboot computer or perform a 'cold start'. Also, rebooting takes longer than before. Yesterday it ran like a rocket, without any problems.
What I've tested:
HDD's with HD Tune utility. The system drive, which is a 120 GB Samsung SSD, and the secondary drive, which is 320 GB Seagate Barracuda from 2007, both had no bad sectors.
I've checked the tip to disable 'quick booting' in Windows 8.1 under Control Panel and Power Options. Didn't help at all.
Checked the language options. The keyboard main language is correct and the main environment language is also correct.
I've checked computer with Avira Antivirus Personal free edition. Checked for rootkits as well. No detection. Have run it in normal mode, not safe mode. While scanning, from time to time, I had a strange message from the OS saying:
Bin on disk C is damaged, do you want to empty the bin on this drive?
Here's the link to the Video Playlist showing the previous and present state of the problem:
Today I've decided to check if the ticking noise will occur in situation in which I would remove the second hard drive (the one filled only with data) and leave the SSD with OS on it.
This is what happened when I have unplugged second hard drive (mechanical one just for data) and left first one (SSD with legal windows 8.1) inside computer:
Continuous beeping sound suggests RAM issues ? Double checked if Geil Dragon 2x4GB RAM's are not unseated and even took out one stick. Still without any change. Taking out both of them and turning on computer results with dark screen, continuous short beep sounds (like a bomb) and restart loops each 10 seconds (approximately).
Having both HDD's plugged, computer is still making continous beeping noise from buzzer as well as delicate clicks (barely heard cause of buzzer). It tries to boot into windows 8.1 login screen but fails terribly. Blue Screen of Death appears, data about the critical event is being slowly collected and the error status is 0xc000021a. Seems like corrupted winlogon.exe or winload.exe files. However, nothing is sure for me on this stage of investigation.
Computer randomly restarted
Noticed multiple irregular ticking noises (same tick as when you push once the restart button)
Noticed irregular ticking noises each time I'm turning on my computer
Noticed Windows bugs such as capitalized 'A' letter not working (occurs only when right shift is pressed, with left one it works well) and key with '1' number not working
Have been instructed elsewhere to replace the secondary hard drive with new one. Bought Kingston KC 300 240 GB Sata III SSD drive.
Before I tried anything else I performed a backup of my data. Before mounting new hard drive, I've decided to check how computer will act when unplugging secondary hard drive (the one to serve a purpose to be just a storage drive, not OS drive)
Booted computer with only SSD OS drive plugged.
Noticed long infinite continuous buzzer beep sound and Windows having problems to boot (displaying error status 0xc000021a alternately with 0xc0000001). It never succeeded to fully boot to login screen.
Read the manual for the motherboard on internet. Decided to uninstall, first Slot 1, then Slot 2, of the Geil Dragon 4gb RAM modules. Upon unmounting first stick - no change. Upon unmounting both of them - short continuous infinite beep sounds, black screen, restart loop each 10 seconds.
Tried to plug both hard drives back again. Computer still having problems to boot, displaying error statuses 0xc000021a alternately with 0xc0000001 (last one happens rarely).
Decided to unmount both hard drives. Upon unmounting, the buzzer was still making continuous infinite sound.
Ran out of ideas.
- Mobo: Gigabyte H61M-S2V-B3
- CPU: Intel Core i3 2125 Sandy Bridge 1155 LGA
- Ram: 8 GB DDR3 Dual Channel of Dragon memory
- HDD Primary: Samsung SSD 120 GB
- HDD Secondary: Seagate Barracuda 320 GB
- OS: Legal Copy of Microsoft Windows 8.1, all minor and major updates downloaded and installed.
I welcome any help on the cause of this problem as well any possible solution.