I have installed trial version of Adobe acrobat on my machine. Before launching it asks to sign in with Adobe Id. After successfully signing in it asks to enter proxy server username and password like this:

Message: "Please provide your proxy server username and password"

enter image description here

I have installed Adobe Acrobat last month on a different machine and at that time it only asks for Adobe Id to sign in.

Any reason why it is asking now. Is there any setting on this new machine that I have to check or some update by Adobe?

  • Is your system configured to use a proxy? You can find this from Internet Settings in Control Panel. On the Connections tab, click LAN settings. – mtak Jun 16 '14 at 14:06
  • @mtak No, system is not configured to use proxy. – rizzz86 Jun 16 '14 at 14:11

It is a proxy related issue.

I have installed Microsoft Forefront TMG to fix this issue.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.