First of all we need to get some of that terminology correct.
- Broadband Connection is a connection that uses your Copper Phone line
- Cable Connection Uses RG-6 Coaxial Cable to provide faster speeds with more Bandwidth
- there is no such thing as a Broadband Cable Connection, so i'm going to assume that you mean Broadband Connection
- LAN Cable is not the correct Term.
LAN is the Network (Local Area Network) , the Yellow or Blue Cable that you got is commonly called an Ethernet Cable, but more specifically it's an 8 Pin UTP Cable and the Port it plugs into is called an ETHERNET PORT not a LAN Port, it's an Ethernet Port that allows your computer to connect to your LAN.
This all sounds normal so far. Then you said that you plugged the Ethernet cable into your Router to get WiFi
Now, You generally have 2 Types of connections in a Home Network - Wireless (WiFi) or Wired (Ethernet/LAN).
It doesn't make sense that you would plug in a cable to get WiFi. So, for now, Just plug int the Ethernet cable to your Router and to to your computer..
Let's worry about Wireless later. Now, you need to confirm that actually have an internet connection.
Now, you said that you can get to google, and Make sure that you can get to other websites also. that will mean that your connection is working from your computer to your router without issues, that means its a server issue. Now, Please understand that FROM YOUR POINT OF VIEW, Unless the ISP has put their Server in your living room, inside of your LAN, which i really doubt then the server is NOT a Local Server.
if you have to access it via the internet, to you it's not LOCAL it's Remote to them it's LOCAL and you probably had some support person who didn't have half a clue, told you it was their local server to them IT IS LOCAL, to you IT'S REMOTE
If you're trying to get to an IP Address via browser,
- confirm that the IP Address is correct with your ISP
- Type it in the address bar of Chrome. If it doesn't work, try other browsers and see if it works there - it could just be an issue with Chrome, the browser could be in offline mode.
Open a command prompt and type in
and see if you get a result and repeat this for the other IP Address, if you get a successful ping, but the browser wont open it, then it's a browser issue. Sometimes it wont ping, but. only because the server is setup to not allow ping, so take that with a grain of salt.
Call your ISP and ask them why you can't access the site, it might be a secure server
they may have technical issues, you may need to logon at a logon page,
do these things and get back to me, with your results