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We've just replaced the toner cartridge of our Brother MFC7360N, but the printer keeps displaying the message replace toner, what should I do?

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4 Answers 4

Reset to default
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  1. Open the front panel
  2. Press the clear button, the display will show: REPLACE DRUM? 1. Yes 2. No
  3. Type *00 on the keypad, you should see accepted on the display.
  4. Close the front panel

(From here)

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    Joril, superhero!
    – Peter Marshall
    Commented Nov 21, 2014 at 10:28
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  1. Open the front panel
  2. press the clear button (display will show: replace drum 1.yes 2. no)
  3. press the * star button, NOT the # button.
  4. you should see "accepted" on the panel.

I just did it and it worked.

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    This is really a tweak to Joril's answer rather than a new solution. I'll also wager that you won't see "excepted" on the panel.
    – fixer1234
    Commented Apr 13, 2016 at 5:09
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Alternatively, follow the steps given above; except press the "clear" key instead of the absent "back" key:

  1. Open the front panel
  2. Press the "clear", the display will show: REPLACE DRUM? 1. Yes 2. No
  3. Type *00 on the keypad, you should see accepted on the display.
  4. Close the front panel
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2
  • DAR, thanks for adding the advice. In this Q&A format, answers are intended to be complete solutions, with each answer providing a new one. Generally, minor clarification or improvement is done in a comment, which requires a little more rep. However, you could suggest the additional information as an edit to Joril's answer since it clarifies it and makes it more complete.
    – fixer1234
    Commented Aug 17, 2015 at 4:25
  • @fixer1234 corrected my answer
    – Joril
    Commented Jan 13, 2016 at 10:15
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Correction

Open the front panel Press the "clear", the display will show: REPLACE DRUM? 1. Yes 2. No press the # button THEN Type *00 on the keypad, you should see accepted on the display.

Now you are good to go!

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    This answer attracted the downvote probably because answers are intended to be complete solutions and each answer should contribute another solution. Corrections to another answer should be done in a comment, which requires a little more rep. You could also propose an edit to the other answer.
    – fixer1234
    Commented Jan 13, 2016 at 2:03

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