1

In Outlook 2011 for Mac, I have email messages being removed from the inbox when I forward the message to someone.

The only place I seem to find the message afterwards is in the sent file. How can I have them remain in the inbox so that I may file them as I see fit?

  • 1
    Have a look around the "view" settings of Outlook. You may have inadvertently set your inbox to only show "unread" messages. When you forward a message it is technically marked as "read" so Outlook (according to your view settings) makes the message disappear. Reset the view and you should see all your messages (read + unread) together. – Kinnectus Jul 21 '14 at 18:18
0

Outlook on Windows has an option to keep a copy of sent email ONLY in subfolders of Inbox - not inbox itself - this is also prone to malfunction (with PST files at least); so you may need to pick it up from 'sent mail' anyway.

It is a setting in 'Tools > Options' somewhere (out of memory).

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.