0

Yesterday Windows installed some updates when shutting down. Today I wanted to start Windows, but after the BIOS screen I only see a black screen, with no cursor or whatsoever. I search for this issue and found out, that it might have something to do with a corrupt display driver. But this does not help my much because I can't enter the safe mode of Windows (hitting the F8 key has no effect). I also tried to recover from an old recovery point using the Windows 8.1 installation DVD, but I get a message that no recovery points were found even though I'm pretty sure I have some. What can I do at this point? Is re-installing Windows my only option?

Edit: I also tried to open up the task manager with Ctrl+Shift+Esc, but it also doesn't show up. I only get a message from my monitor "Suggested Resolution: 1920x1080px". I also saw yesterday a second before the shutdown an error message, but I wasn't able to read it.

0

So it seems the problem fixed itself. I turned the computer on and went away playing piano for about 45 minutes, afterwards I could login into the computer. In the event log I see the following entries:

  • Incorrect block at device \Device\Harddisk0\DR0
  • Error "1053" in DCOM as service "defragsvc" with arguments "not available" has been started to use the following server: {D20A3293-3341-4AE8-9AAF-8E397CB63C34}

(The entries are translated as my system doesn't run on English)

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.