My acer aspire r7 won't charge and it states "plugged in, not charging." Looks like this is a fairly common problem people are having. I have tried many suggested solutions that I I found researching and nothing has worked yet.

There is the "12 step" solution which seems promising:

  1. Disconnect AC adapter
  2. Shutdown Windows 8
  3. Remove battery
  4. Connect AC Adapter
  5. Power on the laptop
  6. Open the Control Panel and select Device Manager
  7. Under the Batteries category, right-click all instances of Microsoft ACPI Compliant Control Method Battery , and select Uninstall, even if you have only one (I had two, as shown in figure 1 below)
  8. Shutdown
  9. Disconnect AC adapter
  10. Insert battery
  11. Connect AC adapter
  12. Power on the laptop

The problem for me with this solution is step 3 which requires you to remove battery and my laptop has an internal battery. I tried doing all the other steps and no luck. Any suggestions would be very much appreciated. Thanks so much, Abbi

  • There should be an option in the BIOS to disable internal battery. – Michael Frank Aug 26 '14 at 3:50
  • Have you tried starting at step 6? – Jens Ehrich Dec 10 '16 at 23:11
  • At what percentage of battery level does it show this? Mine usually shows it when the battery is fully charged and then stops charging until the battery drops to a certain level then it starts charging again. – Ahmed Akhtar Sep 27 '18 at 6:01

It's possible that the pin in the charging port could be broken or simply not receiving electricity. Don't be afraid to take a screwdriver to your computer but take precautions.

  • An acer aspire r7 charger appears to have a 2-pin charger. If it detects the charger at all then it's most likely not a connection issue. – Jens Ehrich Dec 10 '16 at 23:10

Try to

  • discharge your battery completely in BIOS (because most OS will shutdown on critical battery level).
  • Then remove battery, unplug cable and push your power button for a few seconds to get all voltage out.
  • Plug in your cable and hold power button 30 seconds.
  • Put in battery and look if it works now

protected by JakeGould Sep 27 '18 at 2:35

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