This just started last night out of no where - I was listening to music and playing League of Legends.

A song came on that I didn't wish to listen to, so I went to press the Next Song Media Key that comes on my keyboard, and my game minimized and opened up Windows Mail, but this happens with every function key on my keyboard, such as opening my browser in its home page, opening my media player, skip/play/pause songs, mute, or turning up or down the volume.

Any of these keys trigger Windows Mail to open up.

Any ideas on how to fix this? I looked it up and tried:

  • a fix about reinstalling the drivers for my wireless mouse/keyboard: No fix.
  • rebooting my PC to see if that was the issues. No fix.

By the way I am using a MK320 Wireless Keyboard/Mouse that I bought two years ago. Also I am running Windows 8.1.

  • Try using the on-screen keyboard, to check whether a program in Windows is changing the behaviour of the input from the physical keyboard, or whether the physical keyboard is the problem – ᔕᖺᘎᕊ Sep 4 '14 at 17:57
  • The onscreen keyboard doesn't have the media keys so there is no way i can test it. – Alexander Sep 5 '14 at 18:42
  • can you not press the on screen FN key and the top numbers change to the media keys? That works for me – ᔕᖺᘎᕊ Sep 5 '14 at 19:01

I just had the same issue with a slightly newer version of the keyboard....After a few hours of reinstalling drivers, starting and stopping windows services, and contacting windows tech support, I eventually figured out how to fix the issue

As far as I can tell, the keyboard's firmware is slightly bugged, and the problem can be fixed by removing the battery for a few seconds.


I just had a problem with my Logitec keyboard where the email would initiate every time I touched a volume button. I turned the keyboard off for 10 seconds then turned it back on and it fixed it.

  • Thx! That solved it for me. Strange that logitech did not fixed the bug yet after so many years. – Black Mar 17 '19 at 22:21

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