We have 2 domains. Say domain.com and domainalias.com. Mail server is configured in domain.com and domain alias will work as alias in every email account in domain.com.
Example: email@example.com will have corresponding alias as firstname.lastname@example.org
But we wanted to show our customers both domains are separate entities. So I have configured my outlook as described here.
So, i was able to receive emails from both domain.com and domainalias.com without any duplication of emails.
Sending a reply to an email from email@example.com is working without any issue. Proper "from" email account is selected in outlook as "firstname.lastname@example.org" when you hit reply button.
But issue comes when replying for alias. For alias, we need to manually select "from" account every time when we hit reply for an email received via email@example.com. By default, outlook sets default email account for "From". But this can be forgotten/overlooked by operations team members easily.
Is there any way we can tell/configure outlook to pick corresponding "from" account for domainalias.com every-time when reply button is hit for an email sent to domainalias.com?
Outlook Version we are using is 2007. Mail server is MailEnable Standard Edition. Mail server is configured on a Windows 2012 VPS together with our web store.
I did check the email headers of an actual email and an alias email. Both headers are much same except some encrypted signature and message ids. So how did outlook finds out the different and set actual account for domain.com and default account for domainalias.com