Running OneDrive for Business on Windows 7 x64

Symptoms are:

  1. No green checkmarks next to the OneDrive folders
  2. If I right click on any of the folders, the "OneDrive for Business" context menu is greyed out


What I've tried:

  1. A complete (and clean) uninstall of MS Office 2013 - twice. Note: after a re-install, it works. But then, after restarting the machine, I'm back to the same problem again

  2. Running both quick and online repair http://office.microsoft.com/en-ca/outlook-help/repair-office-programs-HA010357402.aspx

Any suggestions are appreciated. It looks like my account gets "disconnected", but I do not see any option to sign back into OneDrive.

I am able to access existing files within the client (via Windows Explorer), but not able to upload/sync new ones.

  • Also, are you sure that both OneDrive for Business and the rest of your Office Suite are the same bit versions? I've read online that that can cause a conflict if you have a 64 bit Office & 32 bit OneDrive. – dylan murphy Sep 30 '14 at 12:03
  • You won't be able to install a 32 bit OneDrive with 64 bit Office (or vice-versa) – MTnet Oct 1 '14 at 17:17

Based on this thread, it appears that the issue is with OneDrive's September update.


Solution is to wait it out until the next update is ready. Until then, the workaround is to use the web based version.

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