I just installed outlook 2010 on my laptop after deciding I didn't like the visual style of 2013 when paired with Windows 7.

Anyway, I have two email account set up, and the second one that I added to outlook defaults minimized in the side bar. It's not a huge problem, but I would really like to have both email accounts default to an expanded view.

I have tried to expand the bottom account, but every time I restart outlook it's minimized again.

Is there a setting somewhere that I can change so it defaults expanded.

Here's a photo of what I'm talking about.

enter image description here

And this is how I would like it to default.

enter image description here

  • 1
    +1 for providing an excellent example and desired outcome. I also removed your e-mail address in your screenshots to prevent unwanted e-mails. – Sun Oct 7 '14 at 22:20
  • Thanks, I wasn't quite sure how to verbalize the issue - I thought the photo would make it easier. Also, thanks for removing my email addresses. – Sponge Bob Oct 7 '14 at 22:38

By default, Outlook will keep your second inbox expanded. Reasons that it may not are when:

  • Outlook has not fully closed (outlook.exe still in task manager). This may be due to Lync being open, sync software running, etc.

  • Your second inbox connected to the mail server via IMAP

If Outlook does not expand your second inbox by default, you can run a Outlook VBA script to expand all the folders during startup.

Full explanation here on starting Outlook with folders collapsed or expanded

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