I have a basic wireless router setup.

I have a Zxyel P-870H VDSL modem plugged into the wall, an ethernet cable from there to a TP-LINK TD-W8960n Wireless router.

Ipconfig shows (the modem) and (the router) as the default gateways.

I'm able to access each of the the router and the modem through the browser, however I'm unable to access the internet. However, other devices such as my phone, are able to access the internet. I'm able to access the internet if I plug via ethernet into the modem.

DCHP is disabled on the router, and is enabled on the modem. NAT is enabled on the modem.

Any ideas how I begin to understand what's happening?

  • When you're connected to wireless only, try "tracert" in a cmd prompt. You might need to logon to the wireless router and specify as its default gateway. – Steve Oct 9 '14 at 9:23
  • @Steve - Tracert provided no response. The router says Default Gateway: (pppoa0) – user1068446 Oct 9 '14 at 9:27
  • Tracing route to over a maximum of 30 hops 1 1 ms 1 ms 2 ms – user1068446 Oct 9 '14 at 9:38
  • This question, along with this one, should've been just edits from your original question here. – happy_soil Oct 9 '14 at 9:42
  • @happy_soil They all cover different questions, and are the results of different configurations. – user1068446 Oct 9 '14 at 19:12

Judging by the notes above, you need to set the default gateway on your wireless router, so the devices attached to the wireless router know how to move upstream onto the Internet.

  • 1
    are you accidently a word here? 'set the default router on your wireless router'? What setting needs configuring? – user1068446 Oct 9 '14 at 19:06

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