I have installed the 360 controller software from Microsoft and it comes up in device manager but the controller software does not recognize the device.
Compatibility Report from Device Manager:
Issues found Xbox 360 Wireless Controller via Play & Charge Kit can’t work properly with USB 3.0.Xbox 360 Wireless Controller via Play & Charge Kit can’t work properly with USB 3.0. If the USB 2.0 device is incompatible with USB 3.0, plugging it into a USB 2.0 port can solve the problem. Not fixed Not Fixed Xbox 360 Wireless Controller via Play & Charge Kit is an older USB device and might not work with USB 3.0 Informational
User initiated troubleshooting on a USB deviceUser initiated troubleshooting on a USB device Windows has scanned for common USB device problems. Detected Detected
Issues found Detection details
6 Xbox 360 Wireless Controller via Play & Charge Kit can’t work properly with USB 3.0. Not fixed Not Fixed
If the USB 2.0 device is incompatible with USB 3.0, plugging it into a USB 2.0 port can solve the problem.
The controller has been plugged both into a USB 2 and a USB 3 socket. Any ideas?