I am running Windows Vista, with MS Office 2007. I used to have Dragon NaturallySpeaking 10, and I noticed that certain commands, such as "Undo That, Italicize that, Bold that," etc. no longer worked, and I cannot use cell-selection commands in Excel. I was told that Dragon ver.10 is no longer supported, and it was likely that certain Windows/Office updates may have disabled functionality. So, I went ahead and purchased Dragon NaturallySpeaking 12...but I am still having the same problem!
I have already checked the COM add-ins for Word and Excel: both are present AND active. I have applied all Windows updates for Vista and the .NET framework Dragon seems to use, all to no avail. I am severely frustrated and at my wits' end. What the heck is wrong with this, and how do I fix it? I would appreciate any serious assistance. Thanks!
I'd like to provide additional information for clarity, since I've been asked this question: Dragon clearly understands each command I give it, as the command is correctly echoed in the dictation box (just like any other dictation/command I speak to it)...it's just that the command is not performed for some reason.
UPDATE: I have an excerpt from my log file that may help:
01:05:02 S2: Starting recognition ...
01:05:02 LOG (Perf): DgnSAPI paused -> BeginUtt = 367 msec
01:05:03 E:\work\1200relmob\shared\dgnass.cpp(1775): CoCreateInstance(clsid=clsidScriptId,iid=IID_IActiveScript) returned The specified module could not be found.
01:05:03 (ERROR_MOD_NOT_FOUND, 126).
01:05:03 Error: The following exception triggered by cmd 'undo that', script 'on error resume next
01:05:03 COM returned an unexpected error code: Details are The specified module could not be found. 01:05:03 (ERROR_MOD_NOT_FOUND, 126)