We have a HP Color LaserJet CP3525dn printer in our network. Every now and then (quite often) it stops/pauses the printing process and gives out the 41.7 error code which I looked up and it means a temporary printing error has occurred. As the result of this error the printer also prints one or two pages that are almost empty but have a few faded lines of the document that was to be printed out.
- We are using the correct kind of paper
- We can continue the printing by pressing OK in the printer CP when the error occurs
- The hardware/insides of the printer should be in a very good condition
Has anyone else got this problem? Is there anything that can be done to avoid these errors? A firmware update? If so, how big of a chance is there to "brick" the printer when doing a firmware update?
I'm grateful for any information & solutions regarding this problem!