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We having problem where outlook is keep asking for password every time you start outlook.

Things I tried

  • I have created new outlook profile - still same problem
  • Clear all passwords from password manager - still same problem
  • Deleted the .OST file - still same problem.
  • Always prompt for logon credentials - this is not tick
  • I have tried this http://support.microsoft.com/kb/290684

Only happening on Office 2013 not office 2007

One thing I did notices when I was debugging the problem. When I removed the office and reinstalled the problem went away for whole 1 week but then on Monday it start asking for password again which makes be thing that they is something in group policy which is causing this.

We are using

  • Windows 7
  • Office 365 (2013)
  • Our emails are being hosted by Microsoft clod

I don't know what else to try or check.

  • Please mirror the answer I wrote out, works for Outlook 2013 too. See here: superuser.com/questions/759635/… – Samuel Nicholson Jan 7 '15 at 15:23
  • @SamuelNicholson does that answer also hold true for windows 8.1 users? – Thomas May 30 '15 at 8:26
  • @Thomas In my experience it is dependent on the Outlook version, I've used this fix on Windows 7 and Windows 8 machines, I assume 8.1 should be no different. – Samuel Nicholson Jun 3 '15 at 9:47

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