This problem shows up using Firefox 33.1.1 on Windows XP (Service Pack 3).
NBA Stats allows you to review past games by watching play-by-play video segments. I use this website to cross-check my logs for my Preventions project. For example, say you want to review a play that happened between the Raptors and Hawks (we'll use this as my example):
- On the home page, click "Scores" on the grey bar.
- Use the "Calendar" to select November 26 to bring up the games from that date.
- With the page loaded, look for Toronto Raptors (TOR) vs. Atlanta Hawks (ATL). Click on the "Play-By-Play" link of that game.
- On the play-by-play page, click any event to bring up a "Video" pop-up. Click on "Video."
Normally, a video would appear on the left pane with a thumbnail of the active video on the right. The problem I’m having is that when I do this through Firefox, all I get is a black screen. I can hear the audio, I just can't see the video. This is how it looks on my end:
I know for a fact that AdBlocker and NoScript — both used to improve web browsing — are not at fault, since I’ve removed both of them to be extra sure. The image I included was taken with both add-ons uninstalled prior to this post.
The only way I can view any video from NBA Stats is to use a different web browser. Internet Explorer is discontinued due to security issues, and Apple Safari for Windows is no longer available. I can no longer use Google Chrome because it actually crashed my computer every time it accessed my audio driver, and Chrome by itself is another story entirely.
Why can’t I view videos on NBA Stats through Firefox? If I went to another website like YouTube, I can view them just fine. It’s only that website where I’m having problems.