Not sure this question belong here, please redirect me to somewhere else in case.

I've a CISCO 7961, a VoIP phone, which receive its configuration from a company central server. I asked the IT people if they can tell me how the phone is configured to access VoIP services, for the simple reason that sometimes I would prefer to use a soft phone from my laptop. Since it seems it's difficult for them to give an answer, I wonder if there is some way to get such configuration from the phone itself (tried to navigate its menus, but no luck), or maybe by connecting it to a switch and sniffing the IP traffic it generates.

Thanks in advance for any help.


Reference Network Configuration Menu

Displaying a Configuration Menu

To display a configuration menu, perform the following steps.

Note You can control whether a phone has access to the Settings menu or to options on this menu by using the Settings Access field in the Cisco Unified Communications Manager Administration Phone Configuration page. The Settings Access field accepts these values:

  • Enabled—Allows access to the Settings menu.

  • Disabled—Prevents access to the Settings menu.

  • •Restricted—Allows access to the User Preferences menu and allows volume changes to be saved. Prevents access to other options on the Settings menu.

    1. Press the Settings button to access the Settings menu.

    2. Perform one of these actions to display the desired menu:

  • Use the Navigation button to select the desired menu and then press the Select softkey.

  • Use the keypad on the phone to enter the number that corresponds to the menu.

    3.To display a submenu repeat Step 2.

    1. To exit a menu, press the Exit softkey.

Network Configuration Menu

The Network Configuration menu provides options for viewing and making a variety of network settings. Table 4-2 describes these options and, where applicable, explains how to change them.

SIP General Configuration Menu

The SIP General Configuration menu displays information about the configurable SIP parameters on the phone.

| improve this answer | |
  • Thanks David. Unfortunately I still cannot find parameters like: username, password, SIP server. – zakmck Dec 1 '14 at 13:20
  • Then it is back to IT :( – DavidPostill Dec 1 '14 at 13:36

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