I have a problem on my Windows 8.1 PC where it displays a BSoD that says CRITICAL_PROCESS_DIED. I saw a page and it says that I have to run sfc /scannow. I went to the automatic repair and got to the Command Prompt. I started sfc /scannow and on the verification process, it gets to 100% then it said, "Windows Resource Protection could not perform the requested operation". How can I fix this?

  • The command you are using is confirming the Windows Recovery Environment your using doesn't have a problem. You cannot use that tool in question while within that environment. – Ramhound Dec 7 '14 at 23:10

When you boot into the recovery options, you must use this command:


to tell Windows to scan the files of the installed Windows, not the current booted WinPE.

  • Should I use /f and /r ? – kprovost7314 Dec 8 '14 at 16:47
  • what do you mean with /f and /r? – magicandre1981 Dec 8 '14 at 16:58
  • Sorry, I was thinking of Chkdsk. It's still not working. – kprovost7314 Dec 8 '14 at 22:46
  • Do you know how to fix CRITICAL_PROCESS_DIED? – kprovost7314 Dec 8 '14 at 22:47
  • do you use a Crucial M4 SSD? if yes, make a firmware update, one older firmware is known to cause such CRITICAL_PROCESS_DIED errors – magicandre1981 Dec 9 '14 at 5:16

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