I have a Sony VAIO laptop which is giving me blue screen problem from some days. I thought it might be because of corrupted Operating system, so I refereshed the operating system installation but the problem persists.
Following are the details about my system's hardware and software.
Manufacturer: Sony Model: PCG-71311L Sony VAIO Processor: Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz(4CPUs), ~2.3GHz Memory: 4096MB RAM BIO: BIOS Date: 09/23/09 11:58:43 Version: 08.00.10 System Model: VPCEB2AFD Display Name: Intel (R) HD Graphics Chip Type: Intel(R) HD Graphics (Core i5) Approx. Total Memory: 1751MB HDD : 300 GB Western Digital Operating System: Windows 7 Ultimate - SP1, 64bit Direct X 11.
I also note something, that when the computer isn't connected to the internet, it often doesn't cause problem, the blue screen comes only when its connected to the internet. Now it may be by chance, or it may be the reason.
The Problem details it shows after recovering from the blue screen are as follows
Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 Additional information about the problem: BCCode: 124 BCP1: 0000000000000000 BCP2: FFFFFA80069E1028 BCP3: 00000000BE000000 BCP4: 0000000000800400 OS Version: 6_1_7601 Service Pack: 1_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\010415-14866-01.dmp C:\Users\Moon computer\AppData\Local\Temp\WER-28376-0.sysdata.xml Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt
Any help will be appreciated, Thank You all in advance.