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I had spent many days ping pong with the MS technical support for synchronization problems.

While they have solved the basic synching, there is still one thing I am unhappy with.

These Microsoft services would refuse to sync when my VPN is turned on, giving the reason that it needs the MS account password. Once I turn off my VPN, they would automatically synch again.

Microsoft had not been very open about this, but I learnt about it after extensive Google search and reading forums.

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  • I connect to OneDrive and use OneNote 24/7 while connected to a VPN.
    – Ramhound
    Jan 24, 2015 at 2:03
  • Are you using a synced AD account or a standard Microsoft passport to sign in?
    – Jeeva
    Jan 24, 2015 at 13:30
  • 1
    I'm not using a synced AD account. I'm using my personal standard Microsoft passport to sign in.
    – tech
    Jan 27, 2015 at 3:55
  • 2
    I've got the same issue. With an openVPN connection it won't sync. As soon as I turn off my VPN it works fine.
    – Shackrock
    Apr 21, 2017 at 21:35
  • I've got the same issue. When connected to my VPN it won't sync (red bar says "OneNote needs a password"). If I turn off my VPN it works normal.
    – Jess
    Sep 2, 2018 at 0:09

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