I just turned on the only Window machine I have (need it to run Publisher 2013 - all the other machines are happily running Linux), and it prompted to do updates - now its stuck at:

Installing Update for Microsoft Visual Studio 2010 Tools for Office Runtime (KB3001652)

I have searched and apparently this is a bad patch and was fixed: 1, 2, 3 (at the bottom), 4, etc

What should I do know? The stop installation button does nothing, shutting down will probably means it will continue trying to update for ever and ever instead of shutting down (and powering off instead of shuting it down properly wil probably muck up my data (again)), and I don't really know whether I should use the System Restore or not (it would revert back to old graphics drivers as well which would be annoying).

System Info:

  • Windows 7 Pro 64bit (dual booted with Fedora 21)
  • Only MS Office program installed Publisher 2013
  • Lenovo G570 laptop

EDIT: Would trying what Cbarnhorst suggests here be a good idea?

1 Answer 1


Just reboot (force the shutdown if necessary, say by using shutdown -f -r -t 00), then head to http://support.microsoft.com/kb/3001652 and download the fixed version and install it manually.

Reboot if required by that patch, then run Windows Update as usual to do the rest of them.

  • Backups are always good. ;) Feb 13, 2015 at 17:33
  • 1
    It worked - it had to reboot twice, then I installed the package from the site, updated and rebooted. Thanks!
    – Wilf
    Feb 15, 2015 at 16:50

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