I am using a Microsoft Sculpt Comfort Mouse which connects to the Windows 7 64-bit PC via bluetooth (PC has a USB bluetooth receiver). The mouse will disconnect several times a day for several seconds and then returns to normal.
The following warning message is logged in the system log:
Bluetooth HID device (28:18:78:5c:87:9e) either went out of range or became unresponsive.
I have searched for possible solutions and most people recommend changing the power settings of the USB receiver in Device Manager, however my USB receiver does not have any power options (no 'Power Settings' tab). I have also changed the Windows power settings to disable the "USB Selective Suspend" option.
Neither of these suggested solutions fix the problem and the mouse continues to disconnect randomly. I have also tried a different mouse (same model) and have replaced the batteries but the problem continues.
Does anyone know how to fix this problem?