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Whenever I load gmail on my Windows 7 machine with the latest Chrome (40.0.2214.11 m), I have been getting a "Loading error, please try Standard HTML view". This has been happening for the last week or so.

I have closed and restarted my browser multiple times, and I have even reset my machine multiple times. Still no dice.

I just cleared my cookies and cached files for the last week and still no progress.

The weird thing is that it seems like it could be a network issue, but when I try to access Gmail from my Macbook on the same network, it has no problems.

What could be causing this?

I have searched for other people having this issue and can't find anything recent. Doesn't seem Google has a Gmail 'status' site that tells you what is happening on their end.

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    Have you tried ipconfig /flushdns, followed by ipconfig /registerdns?
    – Yass
    Feb 18, 2015 at 21:29
  • Are you using same chrome from mac to access gmail or any other browser.Since i have faced the issue due to low download speed of the browser
    – BDRSuite
    Feb 18, 2015 at 21:33
  • @Yass I just tried /flushdns and that hasn't worked. I tried /registerdns but it says that the operation needs to be elevanted.
    – marcamillion
    Feb 18, 2015 at 21:36
  • @vembutech I am using Chrome on Mac too.
    – marcamillion
    Feb 18, 2015 at 21:37
  • You need to run the command line as an Administrator.
    – Yass
    Feb 18, 2015 at 21:37

2 Answers 2

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It seems I may have figured this out. I had a Chrome & Gmail extension (Mail Tracker to be specific) that has crashed in recent times. It seems that was crashing Gmail overall.

I didn't have it installed on my Macbook, just on my Windows machine.

I disabled it, and so far so good.

We shall see if it continues to work.

Edit 1

It seems that was the solution. It hasn't crashed or I haven't had any issues in the hours since.

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Step 1: Check that you're using a browser that works with Gmail

Step 2: Check your browser extensions or applications

Step 3: Clear your browser's cache & cookies

Step 4: Check your Gmail labs

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  • Step 1: check that Google Chrome works with Google Mail? Step 2: check browsers or applications for what, and how? Steps 3 & 4: check for what, exactly, and how? This is too generic and vague to be of much use. But also notice that the OP solved the problem 3 yrs ago.
    – fixer1234
    May 5, 2018 at 4:27

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