I have a Dell Latitude E5540 running Windows 8.1. Sometimes when I turn on my computer after hibernation it will completely restart Windows instead of resuming from hibernation.
When that happens I notice these entries in the System event log that indicate something went wrong when hibernating:
- The previous system shutdown at time on date was unexpected.
- The last shutdown's success status was false. The last boot's success status was true.
- Windows failed to resume from hibernate with error status 0xC0000411.
What could the problem be and how can I solve it? Are there other steps I should take that would help me diagnose this further?
What I've tried so far but has not helped:
- My BIOS, Dell drivers, and Windows Update are all up to date.
- I turned off fast startup in Power Options. I read in a couple of threads that this option can cause problems with resuming from hibernation.
- I read that the graphics driver may cause this problem but there's not enough info on what to do about it. Should I uninstall the driver? Install another driver? Are there downsides?
- I tried changing the boot sequence because I read somewhere that could interfere with hibernation. My options for boot sequence are UEFI and Windows Boot Manager. I have tried different orders of these options and the problem has not gone away. (I have a feeling there are more boot sequence options but I cannot find them. I was expecting to see options for the DVD drive, USB, hard drive...)
- I disabled hibernation, ran defrag, and re-enabled hibernation.
- I read a comment somewhere suggesting disabling Intel Rapid Start but I cannot find such an option.
- I even sent the darn thing to Dell. They replaced some parts and now the problem occurs even more frequently!
Some other info about my system that may help:
- My bios is A10.
- Boot mode is set to UEFI, secure boot on.
- Graphics driver is Intel HD Graphics 4400 driver version 10.18.10.3574