If you right click the network icon in the notification area (windows 7 + 8) you have the option to "Troubleshoot Problems".

This often results in actions like "resetting" (already the first not well defined term imo) the primary network adapter and sometimes fixes connectivity problems.

I am curious what steps Windows actually performs in this process.

Steps i guess there may be included: - pinging default gateway - pinging configured dns-servers - trying to get a new config from the dhcp server - if configured

Maybe someone knows in more detail how the procedure works?

  • 1
    Is there an actual computer problem you're trying to solve? Mar 4, 2015 at 21:34
  • 1
    This is a good question. I often skip over the trouble shooting wizard beacuse I have no idea what its doing.
    – Arthur
    Mar 4, 2015 at 21:43
  • Techie007, no I just want to learn :-)
    – WaWi
    Mar 6, 2015 at 21:59

1 Answer 1


You can view the result and details by going to Control Panel, and click "Find and fix Problems" under System and Security. Then go to "View History" in left pane. Here you should be able to see the recent network diagnostics that have been run. Find the one you want and double click to view the details.


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