I have Office 2010 Professional Plus 2010 (14.0.7145.5000 32-bit) SP2 installed on Windows 7 Professional 64-bit Edition.
AutoArchive feature doesn't seem to be working. I have an Exchange account configured and this is my folder structure -
Inbox /Follow-up /Hold /Archive Sent Items Deleted Items
I need to archive the items in the Inbox/Archive and Sent Items folders. I right-clicked on both of them individually, switched to AutoArchive tab and applied these settings -
Archive this folder using these settings Clean out items older than 7 days Move items to <path/to/custom/pst/file>
The parent "Inbox" folder though has "Do not archive items in this folder" selected as I only want the sub-folder "Inbox/Archive" to be auto-archived.
I'm also using the following Registry key to archive based on Received time and not Modified time:
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Preferences Value name: ArchiveIgnoreLastModifiedTime Value type: REG_DWORD Value: 1
I then went to File > Cleanup Tools > Archive, selected "Archive all folders according to their AutoArchive Settings" and clicked OK.
Nothing happens. I see the message "Archiving" in the status bar but the messages are still in the Inbox/Archive and Sent Items folders.
What am I doing wrong?