we have our templates stored on a central company server. Every time trying to open a document generated from a new template that I made, Word tries to download that template which is quite a slow process. If you're not logged into the network it is even slower. Nobody in the office knows what is happening or what to do.

I found a KB article that tells me to manipulate the registry (support.microsoft.com/en-us/kb/2763052) but that reads like a joke in a company network.

How can I change the document to work normally, without any downloading of any template and just working standalone? There's no external links in the document and I'm quite lost. Thanks a dozen.

Best Benjamin

  • If anyone knows how to keep Word from repeating this behaviour with new documents that would be cool too. – Benjamin Greiner Mar 30 '15 at 15:28
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    Does your company IT have any group policies in place controlling Office (template locations, etc.)? Is the template you made stored on the server or on your local computer? – Ƭᴇcʜιᴇ007 Mar 30 '15 at 15:29

thanks for replying. Templates are stored locally on each employee computer and kept up-to-date via a distribution system made by our IT. This issue I'm seeing might be the reason for them doing that.

The template I made is on our department server - if I store it locally, the problem doesn't occur. Maybe it will be easiest if I just ask IT to include it in their distribution scheme.

Such an annoying issue for something that should be really straightforward!


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