I'm trying to install an application which installs several programs and tries to write their shortcuts to C:\Users\Public\Desktop

It fails, saying that the access is denied, and then doesn't install the programs.

When I try to open C:\Users\Public\Desktop with Explorer, I also get access denied, although my Windows account is an admin account.

I'm using Windows 8.1 64 bits. UAC is set to the minimum setting. Starting the installation program or Explorer as administrator didn't help.

The Desktop folder is set to read only, but if I try to remove that, I get access denied as well. In Properties / Security / Advanced / Permissions, I can only see "You do not have permission to view or edit this object's permission settings.".



The problem is solved, but I'm still not sure what caused it.

I restarted the computer in safe mode to try to access that "Desktop" folder, and it was not there anymore! Instead, there was a "Public Desktop" folder, which I could access without issues. I rebooted the PC in normal mode, and same thing: "Desktop" has been replaced by "Public Desktop".

So I tried to install Komplete again, and this time it worked without issues. The programs shortcuts were created inside "Public Desktop".

  • "Desktop" changed to "Public Desktop"? It is the signature of Windows Update. More like the sign or her passage. – user477799 Mar 19 '17 at 12:02

I was able to get around this installation roadblock (in Windows 10 Home) by using the built-in administrator account to take ownership of this folder (or C:\Users\Public\Public Desktop, which seems to be the same as C:\Users\Public\Desktop), and then granting myself (and my everyday user profile) full permissions. Weird glitch. The install programs should just let you skip creating these shortcuts if you don't need them.

  • I'm glad you were able to resolve your issue, however you're working with a different version of Windows and so while your information is good to hear, it is not actually an answer to this question. SU is not a forum where open discussion is the purpose. SU is a site where specific questions can meet specific answers. Stick around. If you have a question, ask it. If you have an answer, give it (even on your own question, that's perfectly acceptable). – music2myear Feb 28 '17 at 19:01

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.