Really need some advice, as I don't know what to do now!
I was using my computer as normal and had an Avast Anti Virus message pop up along the lines of, "Avast update restart computer?" I clicked on yes. On start up it showed a blue screen and the following system error 0xc0000225.
I then held down the power key and tried to trouble shoot by trying to restore the system to a previous date. I encountered the following error: "System restore could not access a file because an antivirus program is running on the computer. Temporarily disable your antivirus program and retry system restore. An unspecified error occurred during system restore (0x80070005)"
How would I disable the antivirus if I can't even get into my computer?
btw my operating system is windows 8.1
Thanks a million!