Whenever I try to add any site to favourites (by dragging it to favorites bar/Alt-Z/Ctrl+D/clicking in UI) nothing happens.

The Favorites dir in my %userprofile% exists, is writeable, and has items.

Interestingly though the All Users equivalent seems broken:

C:\Users\All Users>mkdir Favorites
A subdirectory or file Favorites already exists.

C:\Users\All Users>cd Favorites
The system cannot find the file specified.

I'm testing with IE 11.0.09600.
I've tried resetting user settings. (inetcpl.cpl -> Advanced -> Reset)

  • If I may, which version of Windows were you utilizing throughout this scenario? – Run5k Mar 7 '17 at 16:04
  • @Run5k Blimey. 2 years ago. Hmm. Probably Windows 7. – RJFalconer Mar 8 '17 at 9:52
  • 1
    Probably so… I was just wondering based upon the C:\Users\All Users reference point. Regardless, can you potentially do us a favor and flag your own answer as the officially accepted solution? Thanks in advance! – Run5k Mar 8 '17 at 13:14
up vote 1 down vote accepted

I found the answer in this article.

Somehow my registry had entries that were mapping the Favourites folder to a disk that did not exist.

By correcting the "Favorites" keys in these locations and restarting IE the problem was resolved:

HKEY_CURRENT_USER\Software\Microsoft\Windows\Current Version\Explorer\Shell folders
HKEY_CURRENT_USER\Software\Microsoft\Windows\Current Version\Explorer\User Shell folders
HKEY_USERS\.default\Software\Microsoft\Windows\Current Version\Explorer\Shell folders
HKEY_USERS\.default\Software\Microsoft\Windows\Current Version\Explorer\User Shell folders

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