I have Windows 7 Enterprise edition and I have installed Visual Studio 2012 and Microsoft SQL Server 2014 Management Studio. Whenever I start Visual Studio to work on my project the computer restarts with no error message. I tried to run Visual Studio as an administrator, but still my PC gets restarted and I lose my work!

Is it related to the memory size or to the Windows version?

i checked the window application log i found Error

The description for Event ID 0 from source MSOIDSVC.EXE cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

InitializeSvcAPI failed with hr = 0x80048883

i don't know what is the meaning of this error. also i found another error message

Can't find script engine "VBSript" for script \servername\SysVol\servername\Policies{C914....}\User\Scripts\Logon\Acrobat_7_Log.vbs"

any idea

My system details.


  • 1
    Press your start menu and type in compmgmt.msc, then hit enter. In there you want to click even viewer, and then either windows or applications and services logs and see if there shouldn't be one with a warning or error sign on it. – user38331 Apr 27 '15 at 8:02
  • Please edit your question with the information if you found in the event viewer, or close this question. – Andrew Apr 27 '15 at 11:03
  • This has nothing to do with memory size or the version of Windows your using. The errors are pretty clear. You have system files that are corrupt that Visual Studio requires. – Ramhound Apr 27 '15 at 11:30
  • Thank you for the replies, what are these files and where can find them and how to fix these issues? note that i have another PC with windows 8 and i am not facing any issues with visual studio and SQL, is it a bug in window 7? – Noora No Apr 27 '15 at 11:37
  • check the event log for Kernel ID 41 entries: support.microsoft.com/en-us/kb/2028504/en-us – magicandre1981 Apr 27 '15 at 17:56

The Windbg output

ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys 
Probably caused by : igdkmd64.sys ( igdkmd64+23cb0 ) 

indicates that the reboot was caused by the Intel HD graphic driver. Go to intel.com, download and install the latest driver version or disable the hardware acceleration inside Visual Studio options.

enter image description here

| improve this answer | |

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.