I have a surface pro 3 with windows 8.1 and currently installed microsoft sculpt touch mouse and creative inspire 2 sound system.
I have bought a new bluetooth microsoft sculpt mobile keyboard. The keyboard is not recognized by my surface. It is recognized by a friend's surface.
So I've tried to uninstall all my bluetooth devices and when I do so from the device manager, than remove them from bluetooth seetings, making sure ghost related devices are removed too, they still reappear, even if those devices are off.
Why ? How can I reset my entire bluetooth configuration ? How can I have my surface recognize my keyboard ?
(all simple solutions have been tested : rebooting, disconnecting, changing battery, put the devices close enough... and as I said, the keyboard is working fine on another surface which had no other bluetooth device)
EDIT : I tried that too, without success, everything re-appears : https://stackoverflow.com/questions/5964685/how-do-i-totally-delete-reset-bluetooth-settings-in-windows-7