clarification:
The Outlook 2013 profile has 3 .pst files.
-- one is for a domain that is hosting by 1&1 (no issues)
-- two are for a domain that i host using hMailserver
-- one of the 2 has no issues
-- the other has the issues described below.
-- my best guess is that the issue is client side
724,288,512 <== fails .pst hMailserver fails
779,264 <== works .pst hMailserver
3,809,805,312 <== works .pst 1&1
server: hMailserver
leave mail on server is used
host/client:
XP/Outlook Express -- no issues
7/Outlook 2007 -- no issues
8.1/Outlook 2013 -- previously, no issues
- has failed since 2015-05-02 11:34 Eastern Time
- SMTP test from Outlook 2013 passes (a)
- POP3 test from Outlook 2013 fails (b)
- pull POP3 form Outlook 2013 fails (c)
- send SMTP from Outlook 2013 succeeds
(a) test messages received on XP/Outlook Express and 7/Outlook 2010
(b) the POP3 test does not attempt to received e-mails.
(c)
Client side:
outlook 2013 Receiving' reported error 0x800CCC90
Your incoming (POP3) e-mail server has reported an internal error.
Server side: "SENT: -ERR Invalid command in current state."
"2015-05-12 21:57:09.848" "Creating session 35413"
"2015-05-12 21:57:09.848" "SENT: +OK gerry lowry says welcome POP3"
"2015-05-12 21:57:10.082" "RECEIVED: CAPA"
"2015-05-12 21:57:10.082" "SENT: +OK CAPA list follows[nl]USER[nl]UIDL[nl]TOP[nl]."
"2015-05-12 21:57:10.113" "RECEIVED: USER gerry.lowry@ ..."
"2015-05-12 21:57:10.113" "SENT: +OK Send your password"
"2015-05-12 21:57:10.160" "RECEIVED: PASS ***"
"2015-05-12 21:57:10.300" "SENT: +OK Mailbox locked and ready"
"2015-05-12 21:57:10.300" "RECEIVED: "
"2015-05-12 21:57:10.300" "SENT: -ERR Invalid command in current state."
"2015-05-12 21:57:10.331" "RECEIVED: STAT"
"2015-05-12 21:57:10.347" "SENT: +OK 1110 26852027"
"2015-05-12 21:57:10.363" "Ending session 35413"
any ideas????
update restarting Outlook 2013 many times did not help; restarting Win 8.1 also does not help; occasionally more messages get downloaded. Currently, i have messages up to 2015-05-14 15:30 Eastern Time.
update #2 it's as if Outlook 2013 is working to rule for this account ... i now have messages up to 2015-05-23 13:20 -- FWIW, the problem could also be server side.
update #3 i now have messages up to 2015-05-30 01:35