When I open spotify it will continuously load or if it stops i cannot play a song, also on Youtube i can click on a video from the homepage but the video will not load and i cannot click on anything. Other video sites will also crash and i get the "shockwave has stopped working" popup. Even Windows Media Player, skype, and steam don't work. I have updated countless things, restarted multiple times, and checked for viruses and have gotten no change. Is there anything I should do or do i need to just reboot to an earlier date? Sometimes Youtube will work for one video then no longer work at all.

I have done a spybot search and an avast search and neither came up with anything. I also don't believe i have any refresh dates for my computer so I want to use that as a last choice.

  • What OS? RAM? HDD? – td512 May 19 '15 at 4:33
  • OS- windows 8.1, RAM- 6gb HDD-317gb free/676gb – Kevril May 19 '15 at 4:40
  • i believe this has something to do with my sound card because when i try to do anything that involves sound that program/site crashes. hope this helps – Kevril May 19 '15 at 5:02
  • Then, did you tried to update/repair your sound card driver ? – Ob1lan May 19 '15 at 13:25
  • Also, are you connecting through a corporate/company network ? Maybe a proxy server prevents accessing such services. – Ob1lan May 19 '15 at 13:26

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