I have a problem where my PC restarts every 5 minutes with Blue Screen of Death. I couldn't access .dmp files but managed to take a photo since it happens quite often.

From what I have managed to find on he internet it seems like SSD issue so I am scanning the disk and it does have a lot of files without parent and unindexed ones, no bad sectors so far.
What puzzles me is that I have been scanning disk for more than an hour or so without BSOD and I would get it only when dongle is plugged in.

I have tried downloading Dump file reader but it's online install and system always crashes before download finishes.

EDIT: Following advice from @MRK. I have ntoskrnl.exe ntoskrnl.exe+6965c fffff800'03402000 fffff800'039ee000 0x005ec000 0x556356e8 25/05/2015 18:07:52 Microsoft® Windows® Operating System NT Kernel & System 6.1.7601.18869 (win7sp1_gdr.150525-0603) Microsoft Corporation C:\Windows\system32\ntoskrnl.exe in all dump files at the top.

Some articles claim that it's RAM failing I am running memory test ATM.

UPDATE: Finished test - It's not RAM.

Link to Dump File sample

UPDATE 2 Since Wifi dongle had warranty, I returned it back and got new one, BSOD still happens so we can eliminate wifi dongle.

Values from disk utility look like this:

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UPDATE 3 It does detect drive in OCZ Toolbox

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How could I debug it any further?

  • You need to debug this further. If you suspect the dongle elminate it has a possible cause of this problem. – Ramhound Jun 19 '15 at 11:55
  • I would appreciate if someone could explain why the down votes? – Matas Vaitkevicius Jun 19 '15 at 12:12
  • Have you got up to date anti-virus & firewall installed and running? – Rowland Shaw Jun 19 '15 at 12:19
  • @RowlandShaw I do, AVG 2015. Have done full PC scan yesterday. – Matas Vaitkevicius Jun 19 '15 at 12:33
  • share the dmp file. BlueScreenView is crap and only gives useless data. – magicandre1981 Jun 19 '15 at 17:33

Error 0xc0000185 means STATUS_IO_DEVICE_ERROR which is a IO error:

The I/O device reported an I/O error.

This has nothing to with a WIFI dongle, but can be caused by old SSD firmwares or damaged SSD drives.

RMA the SSD and get a new drive.


BSOD Not only happen due to bad hardware also (and mostly in my case) happen due to Hardware Drivers/Windows Services! So maybe your problem is only your WiFi driver that cause this problem or ..!?

To find out, you can try free BlueScreenView program from NirSoft. It is small utility that try read *.dmp file and show you last active files before BSOD happen. usually one or more files from 4~6 top files in the list cause the problem. (those are identity in read raw's)

By looking into that list you can find Driver/Software names that can cause your problem.

Just in case, If your Windows do not create any dump files in BSOD!? you can read this help: Dump Files - Configure Windows to Create on BSOD

  • @MatasVaitkevicius, Your welcome. Well you need put at least 4 or 6 names of top files like you did for first one. As i mention in my last post, it could be one or more of those 4~6 top files but not necessary the #1 ! do you see any name that indicate to your wifi driver!? or any other hardware drives!? – MRK Jun 19 '15 at 13:29
  • @MatasVaitkevicius, I don't think it is your memory! as you mention in your post title, you have this problem when you use your WiFi dongle! so if you do not have this problem when you playing a game or do some stuff in graphic applications like Photoshop, I guess your computer RAM is fine! anyway you can use this app too: memtest86.com use its free edition. We use it a lot to check memories! – MRK Jun 19 '15 at 13:37
  • @MatasVaitkevicius, I didn't see your new updates! (We only get notifications on new posts and not updates!) About WiFi: as I mentioned, often BSOD happen due to drivers. So I am suggesting that you uninstall your WiFi driver and use older or newer version from its manufacture support page. If problem exist or there was not any other driver in manufacture support page, you can uninstall your current WiFi driver and then go to Windows Update. most of the time Microsoft have a driver for our devices that work without any problem on windows. – MRK Jun 20 '15 at 15:33
  • @MatasVaitkevicius: About Dump File: I checked it. I found this file "lltdio.sys" cause you BSOD. I am not familiar with that file so I Google it and I found this Topic: techsupportforum.com/forums/f299/… It seems that user also have problem with WiFi and by changing it to different brand and model his problem solved! I still suggest to change driver if problem did not solved, I suggest test another wifi dungle! – MRK Jun 20 '15 at 15:33
  • @MRK as I said, BlueScreenView is crap. The driver is NOT the cause. Use Windbg to see more details. lltdio.sys is a driver from Windows (Link-Layer Topology Mapper I/O Driver). – magicandre1981 Jun 20 '15 at 18:10

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