I have created a image backup using macrium reflect - it succussfully completed. I can explore the windows partition.

The file is on an external 1TB hard drive. The backup is 105GB in size. Contains ubuntu 14.04 and windows 8.1. 9 Partitions.

The problem is I cannot transfer the file on the external drive to another external one, or the internal one for that matter. I want to upload to cloud storage eventually. I don't want to try that until I can transfer locally however.

The transfer gets to 5GB out of the 105GB - then transfer rate drops to 0 Bytes a second. The error says cannot read source file or disk.

Can anyone advise?


  • Sounds like the external drive enclosure is going to sleep or windows has sent a command to spin down the drive. – Moab Jun 24 '15 at 0:55

I could not resolve the problem. I did however find an alternative to the backup software.

Instead of Macrium Reflect I use Paragon Backup and Restore Home Free. Both free products offered by the two different companies. Paragon by default split the files into 4GB chunks and I was able to transfer these files between hard drives and upload to cloud storage.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.