When updating the drivers for the device "Synaptics SMBus TouchPad" in device manager, I keep on getting the error that this update requires an "interactive windows station." I am using the windows 10 insider preview build 10162.


  • Go to the Synaptics website and try installing the driver yourself, make sure, you have Administrator permissions and download a compatible driver. Of course based on my other research it might also require you to reinstall Windows 10 – Ramhound Jul 8 '15 at 3:11

Not Sure if you are still having this issue. But if anybody else have this issue, Its most of the time a permission issue to :

  • "C:\Windows\System32\drivers"
  • "C:\Windows\System32\DriverStore"

Take ownership of those folder and grant full control to everyone.

Check if this works :)

  • Welcome to Super User! This is really a comment and not an answer to the original question. To critique or request clarification from an author, leave a comment below their post - you can always comment on your own posts, and once you have sufficient reputation you will be able to comment on any post. – DavidPostill Nov 10 '15 at 22:36
  • 4
    This has indeed been the answer on all the systems where I have encountered this error. However, I would not recommend granting full control to the Everyone group for security reasons. Rather, granting full control to the Administrators group works just fine. – Soren Stoutner Oct 13 '16 at 3:19

Try to start your PC in SAFE MODE, then go to the Device Manager en Try to Update your Driver.

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