-1

I have installed the Synaptics Touchpad driver, version 18.1.3.

I did this by clicking setup:

enter image description here

The wizard appeared to install my driver okay:

enter image description here

However, following a reboot, the driver appears to be provided by microsoft:

enter image description here

enter image description here

I want that driver to be provided by Synaptic.

Also, where can I access synaptic's control interface? No applications have been installed, nothing in my tray, nothing I can use to troubleshoot or change my trackpad's settings (whole reason I'm installing synaptic, supported by my manufacturer)

Update:

No Synaptic devices in any menus in device manager!

5: no synaptics

  • (Also, apologies but I cannot post more than 2 links or any images on this site until I have more rep, so if someone with more rep could embed these images that would be fab. Consider upvoting just so I can upload images in future? It is a clear question I would hope... Thanks) Update, thanks Rsya Studios – JayTarka Jul 9 '15 at 23:48
  • Now that's interesting. Are you sure the driver is for your computer? What model is it? – Rsya Studios Jul 10 '15 at 0:43
  • Can you move your trackpoint or touchpad now? – Bilo Jul 10 '15 at 1:00
  • @Bilo yeah, the trackpad appears to be using this microsoft driver – JayTarka Jul 10 '15 at 1:03
  • @RsyaStudios toshiba.co.uk/laptops/satellite/s50-b/satellite-s50-b-15q you can search for model-centric drivers here toshiba.co.uk/innovation/download_drivers_bios.jsp?service=UK unfortunately I cannot link to the result. – JayTarka Jul 10 '15 at 1:05
0

Use "Update Driver" to manually specify the driver to use for the device.

  • On the Driver tab of the device properties window, click on Update Driver. Select Browse my computer for driver software, then select Let me pick from a list of device drivers on my computer.

  • If the correct driver is listed, select it. If not, uncheck Show compatible hardware, select Synaptics for the manufacturer, and select the correct driver. The correct driver should then be used for the trackpad. (You may need to restart your computer.)

| improve this answer | |
  • You're onto something there...I have three synaptic drivers to choose from: Synaptics PS/2 PortCompatible TouchPad | Synaptics PS/2 Port Touchpad | Synaptics SMBus Touchpad | Which should I choose? – JayTarka Jul 10 '15 at 1:21
  • Try the second one and see if you get full functionality. If not, try the first one. – bwDraco Jul 10 '15 at 1:31

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.