Multiple times a day I get this error: enter image description here "Display driver has stopped responding and has recovered". The screen goes black for a few seconds and all programs that rely on the GPU shut down (Google Maps in Chrome, Google Earth, etc..)

I returned my first UX305 and got a replacement, but the replacement does it too!

I am still using Windows 8 which was pre-installed, but intend to install Linux Mint if I keep this laptop.

A little research shows some others with the same issue: 1 2 3 4 ...but little in the way of a solution.

The problem seems a little more frequent when the battery is low(?). It seems a bit more frequent when room temperature us warm.

Personally, I can't accept losing video for a few seconds every hour or so and restarting all my gpu programs, and I can't believe there isn't a recall if this is a hardware problem.

Does anyone have a solution (besides hoping an update will come along)? Has anyone installed a different OS and had the problem be resolved?

My graphics card is: "Intel(R) HD Graphics 5300" according to Device Manager. I was using driver version 10.18.10.xxx and after a BIOS update (from 208 to 210) am now running and the problem persists.

  • 1
    Do you have the latest video drivers installed?
    – DavidPostill
    Jul 23 '15 at 14:20
  • 1
    And did you update the chipset drivers? Well, are drivers up to date using manufacturer drivers (not Windows drivers)
    – Dave
    Jul 23 '15 at 14:22
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    Specifically, what exact version of video drivers and of chipset drivers are you using? Jul 23 '15 at 14:23
  • 1
    OK. At the time I posted, I was running video driver 10.18.10.something (most current according to Windows). Now, after a BIOS update, I am running (from the ASUS website). I will have to wait and see if the problem is resolved...
    – Paul
    Jul 23 '15 at 15:03
  • 1
    this is the latest driver from Intel: downloadcenter.intel.com/download/24964/… Jul 23 '15 at 16:20

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