I'm not tech savvy or know anything about coding, but this is the last place I can think of to go for help. I play a game called RuneScape and on the Runescape website it has a WebGL feature. The problem is it won’t load for me in Firefox or Chrome. This is the error I get:

enter image description here

Unable to render your avatar.  Please ensure you have local storage enabled and your browser supports WebGL then reload this page.

Local storage is enabled in both Firefox and Chrome.

WebGL works fine on all other websites including https://get.webgl.org/. All my friends have no problem accessing the webgl content on the RuneScape website except me; I seem to get a 404 when I check the console in Chrome and Firefox and no one knows what the problem may be!

  • I tried refreshing the cache for the page by pressing Ctrl+F5 but it gave me the same result.
  • I have no addons blocked in Firefox; Chrome is a fresh install with no addons.
  • I can ping the RuneScape website (js5-provider.runescape.com) fine (image of output here).

Any help is greatly appreciated!

  • Decided to boot up the old RS account and see for myself. I have to go to Falador to take a picture...brb. – MC10 Jul 28 '15 at 0:31
  • I get a websocket error:404, I have no idea what that is what is causing it – James Jul 28 '15 at 0:34
  • In the picture, it says you may have to enable local storage. Do you know if that's enabled? – MC10 Jul 28 '15 at 0:37
  • yea local storage is enabled in both firefox and chrome – James Jul 28 '15 at 0:40
  • It worked for me in Firefox and Chrome... that's weird. It was posted here as well but no answers. Try refreshing the cache for the page, Ctrl+F5. – MC10 Jul 28 '15 at 0:47

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