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I'm having a really unique issue with Cortana not being able to hear me. I was able to set her up just fine when I did 'Learn My Voice' underneath her settings. When I click the microphone next to the Search Bar, she doesn't recognize anything I'm saying. It seems there is a second 'Set up Microphone' underneath Cortana that, when asked to read the 'Peter' sentence, doesn't appear to hear me.

My headset is a Razer Chimaera 7.1. All of my applications such as Skype, Ventrilo, etc. work just fine after moving from Windows 7 to Windows 10. The microphone displays just fine under 'Sound' -> 'Recording Devices' and the bar moves up and down to confirm it's picking up my voice.

Things I've tried:

  • From 'Sound' -> 'Recording Devices' I did 'Set up Microphone' and read the 'Peter' sentence and it picks it up just fine. However, this does not translate over to Cortana and it still requires a second 'Set up Microphone' which still doesn't work.
  • Switching from the motherboard microphone port to the front port and vice versa
  • Restarting
  • Reinstalling Windows 10
  • I have tried a different microphone that is less robust and Cortana picks me up just fine. However, it's not preferable to the one I'm using now.

5 Answers 5

1

Go into settings>change sound card settings>recordings>choose your mic>go into levels and slide the volume to the needed level. This worked for me.

2
  • This didn't work for me. Thanks for answering, though. Hopefully it works for others! Aug 2, 2015 at 2:06
  • This worked for me. Hence, the thumbs up. :) Oct 17, 2016 at 5:09
1

Mentioned solutions doesn't work for me, but following does:

  1. Right-click on the sound icon in the taskbar, and go to Recording devices
  2. Double-click on your default microphone
  3. Go to Enhancements, and check Disable all sound effects (seems like in oldest version of windows 10 the option is Disable all enhancements)
0

Check and see if the mic is set to give applications exclusive access.

Sound > Recording Devices > right click microphone > properties > advanced tab > deselect allow applications to take exclusive control of this device.

1
  • Unfortunately this didn't work for me. Maybe it'll work for someone else. Thanks for the answer! Jul 31, 2015 at 19:59
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Go into settings>change sound card settings>recordings>choose your mic>go into levels and slide the volume to the needed level. This worked for me.

This is a good suggestion to see if the mic levels are set correctly. However, there may be a simple solution to this. Go into Windows Update, Check for Updates and install any updates available. This worked for me.

1
  • This didn't work for me. Thanks for answering, though. Hopefully it works for others! Aug 2, 2015 at 2:06
0

Are you using a proxy?

I have the same problem and cortana was working before i started using a proxy.

I would try disabling your proxy settings. It fixed it for me!

Your computer may also be auto detecting a proxy, you could disable that too.

2
  • I wasn't using a proxy at the time. Aug 12, 2016 at 17:50
  • Ok I have no clue then. My answer will stay here because it fixed it for me.
    – mjz19910
    Aug 25, 2016 at 18:21

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