Windows 10 install - Not enough memory

Question

I am attempting to install Windows 10 on my desktop.

I got an error in the "Reserve Windows 10" app stating that I need at least 2GB of RAM (I am installing the 64 bit version).

I downloaded the media creation tool, hoping to bypass the Reserve app. The media creation tool still says I do not have enough Ram though.

The full error message: "You need to install at least 2 GB of RAM before you can install and run Windows 10. Contact the PC manufacturer to see if you can install more RAM."

I have 12GB Ram installed. 2 x 2GB modules and 2 x 4GB modules. I swopped out modules, removed them, used one at a time, all modules are working fine and are recognized by Windows. The install simply wont work.

I have tried the following configurations for my Ram (A = 4GB same brand, B = 2GB same brand):

• A B A B
• B A B A
• A _ _ _
• A _ A _
• B _ B _
• B B _ _

I am currently running Windows 8.1 Pro as my OS.

EDIT 1

There was a bug with the technical preview and some VMs stating not enough physical memory. As I am open to any ideas I removed "Windows 8.1 Update KB2995388", this did not fix the problem.

EDIT 2

Some system info from dxdiag.exe:

The error message:

EDIT 3

The question is being asked on other forums as well (not by myself) with no helpful answers yet. Links I have found so far:

Link 1, Link 2, Link 3

EDIT 4

As per suggestions in the comments I tried the following:

• Changing the page file
• Swopping out the Ram stick in even more configurations
• Running memtest86+ (No errors reported)
• Installing from external media (both USB and DVD)

Some extra info, if it may help at all. A screenshot of the resource monitor's memory tab:

Any other solutions I can try?

Answer 1

I had a similar issue like this when I attempted to install Windows 10. However, this was from a preview build. (Ironic right?)

I disabled Windows Management Instrumentation. This can be done by disabling the service via Win+R -> msconfig then selecting the tab Services and finding the Windows Management Instrumentation then unchecking it and rebooting.

If you do not wish to reboot, just start up services.msc (Win+R -> services.msc) and then stop the Windows Management Instrumentation service and it's accompanying dependent services.

The setup will now proceed as expected.

This service provides extensions to the Windows Driver Model. Disabling this most likely removes access to critical checking functions, which results in the installer getting some sort of satisfactory results on the pre-checks.

Answer 2

Have you tried changing your Page File to use all 12GB of your RAM?

Information on changing Page File: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/sysdm_advancd_perform_change_vmpagefile.mspx?mfr=true

From the information shown your Page file is using 1869MB which his less than 2GB. It might that it is checking the Page file. When I installed my 12GB I changed my Page file to speed up my machine and take full advantage of my RAM.

Give that a try and see if it allows you to install.

Answer 3

Your configuration of RAM is slightly worrying. Ideally you would have all of the same type and paired configuration, which would look something like this:

A B A B

Although having differing memory amounts and even to an extent brands shouldn't cause this issue, might be worth just running it with 8GB of RAM in this configuration:

4GB (FREE) 4GB (FREE)

Also make sure you have enough Storage apparently W10 can take up to 30GB (28 on average) to install.

Hope this helps, didn't really think this fitted as a comment.