In Windows 10 (an upgrade from Windows 8.1), old VPN PPTP connections were not correctly migrated.

Created new VPN PPTP connection which was not working.  Error message:

A Connection to the remote computer could not be established.
  1. Open Windows Device Manager
  2. Expand Network adapters

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  1. Right click and Uninstall the following WAN Miniport devices

    • WAN Miniport (IP)
    • WAN Miniport (IPv6)
    • WAN Miniport (PPTP)
  2. Click the root computer element at the very top of Device Manager

  3. Click Scan for hardware changes button

  4. The WAN Miniport devices will be re-installed

  5. Attempt to create or connect to your VPN connection

  • 1
    if its not showing : view->show hidden devices Aug 2 '15 at 15:41
  • I didn't know what "Refresh" meant in this context, but clicking "Scan for changes" worked for me
    – Matt
    Feb 22 '17 at 21:06
  • 8
    This solution is not working :( Apr 8 '17 at 14:27
  • This worked for me. Thank!
    – Gravitate
    Nov 11 '19 at 11:27
  • Thank you, it works! You should also uninstall WAN Miniport (L2TP) if your VPN is L2TP/IPSec (my case).
    – pakman
    Feb 19 at 15:35

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