3

I have just installed Windows 10 on my emachines E443 laptop.

  • Processor: AMD E-300 APU with Radeon (tm) HD Graphics
  • AMD Radeon HD 6310 Graphics
  • Windows 10 Pro 64 bits pt-br (clean install, not an update)

Besides installing the OS, the only things I have done are:

  • Performed Windows Update (prior to that, my screen resolution was limited to only 800 x 600). It installed the latest Adobe Catalyst drivers and now I have a 1366 x 768 display.
  • Updated all apps from the Windows Store (it had only Skype preinstalled)
  • Install Netflix from the app store.

When I start a video on Netflix, it only plays the audio; all I see are the subtitles and the player UI but the actual video is entirely black. Sometimes (but not always) I won't get even the audio, just a warning for error W8157-887A0001. (I can open a video file locally with the "Movies and TV Shows" native metro app, and it plays fine both windowed and maximized).

I have installed the latest Silverlight, but the issue persists.

I don't know if it is related, but I can't see HTML5 video on youtube on Microsoft Edge; the audio plays all choppy and the video gets terribly corrupted. It plays fine on Firefox 39.

Disabling hardware acceleration on IE, as suggested on this answer, enables video playback on both IE and Edge, but only on IE and extremely choppy when fullscreen and more than 480p

1
  • "enables video playback on both IE and Edge, but only on IE"? What kind of malfunctioning retard are you? Oct 27, 2015 at 11:05

1 Answer 1

-2

I assume it is your Anti-Virus shields hogging processes along with a kinda slow CPU/APU. Make sure to turn off High Definition in your Netflix options, this will reduce the chop.

I`m having a slightly different problem in the secure link on the HDMI connections for Silverlite and FireFox. I am having a problem by loss of display connection after a few seconds of silverlite play, no problems with Microsoft Edge browser. The problem occurred after the latest Windows 10 update on 8-4-2015.

It's just Microsoft causing issues with the other web browsers. Use Edge for now, even though I bet you hate it as much as I do.

1
  • 1
    What anti-virus? There's no anti-virus! I only installed exclusively what I listed. And Netflix isn't choppy for my, it's entirely black, only audio. Aug 7, 2015 at 14:34

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .